FAQ'S

In the Late Latin period (3rd-7th Century), Zaberna referred to a scrip—a small but essential bag used by travelers, soldiers, and merchants to carry their most valuable items. It was a symbol of readiness, efficiency, and mobility. At Zaberna AI, we carry that same spirit into the digital age. Our platform is designed to be a low cost, all-in-one AI toolkit for modern businesses, equipping entrepreneurs with the essential tools they need to grow and scale—without the complexity. Pronounced "ZA-BURN-NA"

Zaberna AI is a platform designed as an "AI Employee" to automate various business tasks for small to medium-sized businesses. It acts as a 24/7 virtual assistant, handling tasks such as answering calls, capturing leads, managing invoices and payments, automating customer communication, generating content, and building websites/funnels. The goal is to streamline workflows, improve customer relationships, and ultimately drive sales growth while reducing operational costs and management stress.

Zaberna AI can automate a wide range of tasks, including answering phone calls and website chats 24/7, capturing and nurturing leads, sending automated follow-ups and booking appointments, managing invoices and payments, soliciting and responding to customer reviews, creating marketing content, and building websites/funnels in just a few clicks. Zaberna AI can also manage scheduling, reminders, and client communication.

Zaberna's voice AI increases sales by ensuring instant responses to client inquiries (24/7), automating client follow-ups and bookings, and nurturing leads across multiple channels. Zaberna AI automates client follow-ups and bookings leading to increased sales. Features like Conversations AI chatbot also nurture leads effectively.

By automating repetitive tasks, Zaberna AI eliminates countless hours of manual work, reducing staffing requirements and expenses. Businesses have reported significant monthly savings on software and staffing costs by using Zaberna AI with reported averages around $3,461 monthly savings.

Conversations AI is a feature within Zaberna AI that automates conversations with customers across various channels, such as chat and messaging. Its purpose is to nurture and close leads, ensuring that client messages are addressed promptly and effectively, allowing businesses to close more deals even when they are unavailable.

Zaberna AI automates the process of requesting and responding to customer reviews. This helps businesses build trust, boost credibility, and attract more customers without manual effort. The "Reviews AI" feature automates review requests and responses while still leaving you in control of the review process..

Yes, Zaberna AI offers a mobile app that allows users to run their business on the go. Through the app users can, manage leads, track pipeline stages, add new leads, call leads directly, create invoices, add leads to campaigns, move opportunities within the sales pipeline, respond to customer needs in real-time, all while integrating with multiple CRM and conversational tools from various sources. users can monitor all aspects of their business from their mobile device.

The "AI Employee" concept refers to Zaberna AI's solution functioning as a 24/7 virtual assistant. This "employee" is designed to handle various business tasks such as answering phone calls, capturing leads, managing customer interactions, and handling administrative duties, freeing up business owners to focus on more strategic aspects of their business.

Yes! You can cancel anytime. Although, we know you're gonna love us!

The monthly subscription covers your access to the platform The only other fees that may be charged are for usage of SMS, Email & Calls, as well as, AI fees depending on the plan you select. SMS, Email & Calls charges are minimal just $10 dollars will give you about 10,000 emails or 1,000 text messages and 300 calls. AI fees vary depend on the plan selected. See your specific plan's details for more information.

YES! We provide you with help docs, video how to tutorials, step-by-step guides, interactive user guides, and even Live Chat tech support. If that's not enough, we also offer on-demand Zoom support. You will have all the help you need to be fully successful! Also, each new account includes We want to make sure you are set up for success, so we help you get set up and train you on how to use ZABERNA on a day to day basis. Each new account is greeted with two live onboarding calls, one hour long training call and one technical set up call. You'll experience a white-glove onboarding experience to get you ready to grow your business.